Business Process Solutions

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TEQTS Business Process Solutions (BPS) is a disruptive AI-led business operations provider, driving profitable growth for our customers with compliant outcomes, data insights and enhanced experiences. TEQTS BPS is augmenting Business Process services and human capital with AI to enhance customer experience, improve business effectiveness and increase efficiency. Our domain expertise covers several industries like Banking, Cards, Mortgage, Financial Services, Insurance, Travel and Hospitality and our cross-industry solutions - Customer Service, Quality control & Risk Management, Digitization and Automation – cut across all industry verticals. We also offer multiple domain-specific as well as industry-agnostic digital platforms solutions.TEQTS BPS customers include 5 of the Top 25 U.S. Banks, Top 10 Lenders, Top 10 Insurance intermediaries and Fortune 500 Companies.

Banking & Financial Services
Banking & Financial Services

TEQTS BPS is driving Banking Business Process Excellence through a digital-first approach, deep domain expertise, led by experienced consultative practitioners to improve customer experience and lower cost of operations. We support over 600 banking processes across Retail & Commercial Banking, Wealth Management and Capital Markets/ Investment Banking. We have over 20 years of experience working on Transformation solutions for Banks & Financial Services institutions, including 2 Fortune 100 Global Banks and 2 of the Top 25 Banks in the U.S.

Asset and Wealth Management
Asset and Wealth Management

The Asset and Wealth Management industry is facing massive disruption – with dramatic changes in investor attitudes, behavior, and expectations, along with a growing demand for digitally enabled services. There's also an expectation of lower fees, pricing transparency, and a greater willingness to switch providers if investor needs aren't met. TEQTS BPS offers solutions to address these challenges, backed by 20+ years of domain experience in Asset & Wealth Management.

Insurance
Insurance

Our Insurance BPS solutions drive Business Process Excellence through a digital-first approach, deep specialty insurance domain expertise and technology point solutions to enhance customer experience, improve business effectiveness and increase efficiency.Our insurance suite of services covers end to end policy lifecycle in Property & Casualty, Life and Annuities and Lender Placed Insurance for Insurers, MGAs, Brokers and Insurance service providers. These services are supported by Customer Experience Centers, Risk and Compliance expertise, Patented platform solutions, Intelligent Automation and Process Analytics.

Mortgage
Mortgage

Our Mortgage solutions drive Business Process Excellence in mortgage origination and servicing process transformation by combining technology platforms, deep domain experience led by experienced consultative practitioners. Our digital first approach is powered by automated platforms for Intelligent Document Processing​, automated quality control, risk management and regulatory compliance and processing support solution to deliver enhanced multi channel customer experience and operational excellence.

Title Tax Settlement
Title Tax Settlement

A suite of cost-effective technology-enabled solutions based on 15+ years of title insurance support experience with high accuracy service levels, nationwide coverage, and compliant to regulations.

Travel & Hospitality
Travel & Hospitality

Our Travel, Transportation, and Hospitality (TTH) business transformation solutions are helping airlines, transportation providers, hotels, restaurants, food services, leisure brands, and related services companies across the globe. Coforge Business Process Solutions (BPS) delivers high customer satisfaction scores, cost savings, and better quality levels to its customer

Customer Experience
Customer Experience

Our customer experience transformation centers combine domain experience, business process expertise and technology to enhance contact center operations for The Customer – to improve experience and engagement. The Agent – to empower with insights & intelligence .The Organization – to drive competitive advantage at lower cost